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FaceTime/WhatsApp Call Issues: Is It Your Network or Your Phone?

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FaceTime/WhatsApp Call Issues: Is It Your Network or Your Phone? :  If you’re using FaceTime or WhatsApp for calls and suddenly you’re getting drop-outs, frozen screens or just no connection, the question arises: is it your network or your phone? At Phone Repairs Wollongong, we see plenty of these issues and often they stem from a mixture of both factors. In this article we’ll walk through the most common causes, how to test whether it’s a network problem or a device fault, and what to do to fix it. Understanding the Basics: Network vs Phone First of all, understand that both your network and phone play critical roles in making reliable video or voice calls over FaceTime or WhatsApp. In many cases the issue is not purely one or the other but a combination of both. For example, you might have a strong network signal yet the phone’s microphone or camera fails, or vice-versa. Also, updates in the apps or the phone’s operating system can disrupt things. Why network matters Vide...
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Broken OLED vs LCD: Which Screen Type Do You Have and Why It Matters

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Broken OLED vs LCD: Which Screen Type Do You Have and Why It Matters :  These days, our smartphones rarely leave our hands. So when the screen cracks from a simple drop, panic sets in immediately. However, before rushing to a repair shop, it’s crucial to understand which screen type your phone uses . Most modern devices feature either OLED screens or LCD screens , and knowing the difference could save you money and improve repair outcomes. At Phone Repairs Wollongong , customers often arrive unsure about their screen type. Yet, it matters more than most people realise — from repair price to display quality to future device life . What Is an OLED Screen? An OLED (Organic Light-Emitting Diode) screen uses tiny organic pixels that light up individually . Because of this: Blacks look deeper Colours appear more vibrant Contrast is sharper Power usage is lower, especially in dark mode Screens can bend — ideal for curved displays High-end phones like recent iPhon...
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Phone Not Turning On: Step-by-Step Guide Before Repair

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Phone Not Turning On: Step-by-Step Guide Before Repair :  At Phone Repairs Wollongong , we understand just how stressful it is when your mobile device isn’t turning on . Whether you rely on it for work, staying in touch or everyday use, that blank screen can feel like a major hiccup. Fortunately, you can try several simple steps before bringing it in for a repair. Below is a clear guide on what to check and do if your phone doesn’t switch on . Follow these instructions carefully and you may save time — and possibly avoid unnecessary costs. Why Your Phone Might Not Turn On Firstly, pinpointing why your phone won’t power up can help you fix it quickly. Several common issues cause this problem: A drained battery (maybe it actually ran flat) A faulty charger or cable Software glitches or freeze-ups Hardware damage (for example after a drop or water exposure) Power button failure By addressing each of these possibilities in turn, you boost the chances of reviving y...
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Top 10 Common Phone Issues and How to Fix Them

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  Top 10 Common Phone Issues and How to Fix Them : Smartphones have become an essential part of modern life, yet they are prone to various issues over time. Whether it’s slow performance, battery problems, or accidental damage, understanding common problems and their solutions is crucial. At Phone Repairs Wollongong , we help users identify and fix common phone issues quickly and efficiently. This guide will cover the top 10 common phone problems and explain how to fix them , providing practical advice for both DIY enthusiasts and those needing professional repair services. Slow Performance One of the most common complaints is slow phone performance . Over time, apps, software updates, and cached data can slow down your device. How to Fix: Clear app cache and temporary files. Uninstall unused apps. Restart your phone regularly. Consider a factory reset if problems persist. Transition Tip: After clearing cache, you might notice immediate improvement, but a fact...
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How to Repair Liquid or water Damage Phones

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How to Repair Liquid or water Damage Phones :  Accidents happen, and one of the most common mishaps for smartphone users is water or liquid damage . Whether it’s a dropped phone in a sink, a sudden rain shower, or an accidental spill, liquid exposure can be disastrous. However, with the right knowledge and quick action, it’s possible to repair water-damaged phones and restore them to full functionality. At Phone Repairs Wollongong , we understand the urgency and stress that comes with a wet phone. In this guide, we’ll explain step-by-step how to manage liquid damage, the tools and techniques involved, and tips to prevent future incidents. Understanding Liquid Damage Before attempting any repair, it’s important to understand what happens when a phone comes into contact with water or other liquids. Liquid can seep into the internal components, causing corrosion , short circuits, or permanent damage. Different types of liquids present different risks. For instance: Freshwater...
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Top 5 Common Vivo Phone Issues and How to Solve Them

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Top 5 Common Vivo Phone Issues and How to Solve Them :  Vivo phones are popular for their sleek design, advanced camera systems, and smooth performance. However, like any smartphone, Vivo devices can encounter occasional issues. From battery drain to slow performance , users may face problems that affect their daily usage. At Phone Repairs Wollongong , we frequently assist customers experiencing these issues. 1. Battery Draining Quickly One of the most common complaints among Vivo users is rapid battery drain . Many users notice that their battery drops from full charge to low in a few hours, even with minimal usage. Causes of Battery Drain Several factors contribute to this issue: Background apps running continuously High screen brightness or long screen-on time Outdated software that may contain bugs Battery ageing over time Solutions To solve battery drain problems: Close background apps: Regularly check and close apps running in the background. A...
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Bluetooth & Wi-Fi Drops: Antenna Repairs Explained

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  Bluetooth & Wi-Fi Drops: Antenna Repairs Explained :  In today’s connected world, Bluetooth and Wi-Fi are more than just convenient — they’re essential. From streaming music and transferring files to connecting smart devices and accessing the internet, seamless connectivity is something we all expect. But when your Bluetooth or Wi-Fi keeps dropping , frustration quickly sets in. One of the most common, yet often overlooked, causes of these issues is a damaged antenna . If your device frequently loses connection or struggles to maintain stable signals, you might be dealing with a hardware problem rather than just a software glitch. At Phone Repairs Wollongong , we often see customers facing this very issue. So, in this guide, we’ll explain exactly how antennas work, why they fail, and how antenna repairs can restore your device’s performance. Understanding How Bluetooth and Wi-Fi Antennas Work Before diving into repairs, it’s important to understand what your phone...
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